5 quick fixes for your Ballsy Games login woes

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Updated:

Posted: Apr 2021

  • If you get a bulletin saying There was an error logging you lot in Epic Games, it's possible there's a server issue.
  • It's advised to check if your login credentials are correct if y'all meet this problem.
  • One other affair you can do is reinstall your Epic Games launcher when the event persists.

epic games store can't login

10INSTALL BY CLICKING THE DOWNLOAD FILE

Epic Games is one of the biggest game distribution platforms on the market, rivaling services like Steam and GOG. As such, it goes without proverb that the owners adult their own client chosen the Ballsy Games Launcher.

You tin can use the Ballsy Games launcher to buy and download games, likewise as chat with other users. More and so, you can manage your game library, and read up on the latest news regarding the Ballsy Shop.

Your information is secured via logging in with an business relationship and password which y'all must first create. Nonetheless, some users have reported that they have problems with the procedure.

Why tin can't I log into my Epic Games account?

There are many reasons for this problem, and to understand them, we demand to take a look at related issues:

  • If your Epic Games account is not found, it's posible that you didn't enter your credientials correctly. It'south also possible that your account was compromised.
  • In example you're using Google or Facebook to login , check your network connection and login data.
  • Many users reported that they are stuck in offline mode because they can't login to Epic Games. This is most probable due to server issues.

How can I enable the two-cistron authentication for Epic Games?

Your Epic Games business relationship might accept been compromised by a hacker or due to a information alienation in Epic's database. If you suspect that any of these has happened, quickly reset your password to get your account back.

Proceed in mind that you tin can set up two-factor authentication and connect your telephone number and email to the Epic account.

Yous can as well employ an Authenticator App in that regard. Rest assured that nobody will be able to log into your account even if they know the credentials.

What can I practise if Epic Games sign in has failed on Windows 10 & 11?

1. Check Epic Games servers

  1. Visit the Epic Games Public condition page.
  2. Check if there are problems with any of the services.
  3. If at that place'due south issue with whatever of them, you'll have to wait for it to be sorted.

The Epic servers in your expanse might be down, simply that doesn't mean that they are offline worldwide. Y'all can bank check if that's the case by using a VPN such as PIA.

2. Make sure that your credentials are valid

  1. Open yourBallsy Games Launcher and go to the log in section.
  2. SelectSign in with Epic Games.
  3. So, selectForgot Your Countersign.
  4. Next, in theE-mail Address field, type in the mail associated with your account.
  5. ClickShip Email.
  6. Follow the instructions in the mail to reset your password.

If you can't log in to your Epic Games account, it might be because yous don't remember the countersign correctly, or your credentials have been changed.

You know that this is the case when you get the following mistake message:

Sorry, the credentials y'all are using are invalid

If some fourth dimension has passed since you've last used your Ballsy Games account, there is a chance you may accept forgotten the credentials.

In that location is also the possibility of a data alienation that resulted in a compromised account. Either style, yous can easily recover your countersign if you take access to the email you used to create the business relationship.

Note icon
NOTE

If you recently performed a password reset or a password change, it can take some time until the changes take effect. Equally such, wait a scrap longer before trying to log in again.

iii. Make sure yous're non logged in on another PC

  1. Make sure that you're non signed in to another PC/device with your Epic Games account.
  2. If y'all are, log out and try once more.
  3. It's always a good practise to log out from your business relationship, so exist sure to do information technology in social club to avert problems such as this.

4. Delete the launcher'due south webcache

  1. Kickoff, exist the Epic Games Launcher.
  2. Press theWindows primal + R and type in%localappdata% , then pressEnter.
  3. Open the Ballsy Games Launcherfolder.
  4. Then, open up theSaved folder.
  5. Adjacent, correct-click on thewebcache folder and then selectDelete.
  6. If you find a binder calledwebcache_4147, delete it as well.
  7. Then, restart your device.

Expert Tip: Some PC issues are hard to tackle, especially when information technology comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your organization may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the error is.
Click here to download and get-go repairing.

This solution can also help with other problems, such as Ballsy Games Launcher api-ms-win-downlevel-kernel32 error message.

5. Repair your Epic Games launcher

  1. Press Windows fundamental + R.
  2. Blazon in appwiz.cpl.
  3. Select Epic Store Launcher.
  4. Correct-click it and choose Repair.
  5. Follow the instructions.
  6. Later on, restart your device.

Your Epic Games launcher might have some errors, so it is best to reinstall the software. This will likely fix the problem. In case yous're having issues, read our Tin can't uninstall Epic Games Launcher guide for more data.

What practise I practice if Epic Games sign in has failed on Windows 11?

This is nigh likely a server-side or application issue, and the problem has been reported on various versions.

Since this isn't an issue related to the operating system, y'all can utilise all solutions from this guide on Windows 11 also. It's as well brash to check for Epic Games login mistake id and so you can research the outcome on your ain.

Does Epic Games store accept other accounts?

Did you lot know that you tin can sign into the Ballsy Games Store without using an Epic account? The store offers y'all lots of different log-in options.

Thankfully, if y'all don't have whatsoever progress saved on your Epic account but you lot're having difficulties logging in to it, there are a few tips that yous should know about.

You lot tin can sign in using Xbox alive, Google, Facebook, Playstation Network, or fifty-fifty a Nintendo account. The Epic Games Store has integration with all of these, which works in your favor.

You've seen in a higher place all the main reasons why you may take problems logging into the Epic Games Store client. At present that you are aware of all the possible causes, it should exist piece of cake for you to know what troubleshooting steps to have.

Other issues tin occur with this client, and if you're having problems with your graphics card, we suggest reading our Epic Games launcher unsupported graphics card mistake.

That'due south well-nigh it. Now you know how to gear up Ballsy Games launcher log-in problems. The solutions detailed above are straightforward and comprehensive.

In instance you're having additional problems, y'all tin always visit our Epic Shop non working guide for more in-depth solutions.

If you have any other troubleshooting tips in mind, delight let us know in the comments section below.

Oft Asked Questions

  • If you encounter a Something went wrong mistake message when launching the Epic client, you lot tin get rid of it by reading our useful article on this topic.